Delivery Manager - Marketing Technologies (m/f/d)
Join our team as a Delivery Manager, where you'll play a pivotal role in fulfilling our promise of excellence in every client engagement. You'll drive impactful client reporting and strategic consulting, ensuring that account strategies align perfectly with client goals. As you lead delivery teams, you'll cultivate a culture of excellence, guiding the team to achieve outstanding results. Ready to seize the opportunity to lead with impact and inspire excellence—join us and make your mark!
What you'll do
Client Reporting & Consulting.
You manage ongoing client relationships, provide regular reporting and consulting services, and lead meetings, pitches, and strategic presentations
Implementation of Account Strategy.
You ensure the implementation of account strategies that align with client goals and objectives, driving strategic initiatives to enhance satisfaction and growth.
Delivery Team Set-up and Planning.
You set up and plan delivery teams, define roles and responsibilities, ensure effective project and task planning.
Team Lead.
You manage and lead the team, provide support and coaching, conduct reviews and development talks, and foster learning and personal development within the team.
Delivery Operations.
You oversee delivery operations, including key processes, roles, and responsibilities, ensuring efficient and effective service delivery.
Utilization of Client Budgets.
You manage account budgets, ensure timely planning and reporting, and optimize budget utilization to achieve account goals.
Opportunity and Lead Generation.
You contribute to generating opportunities and leads, identify potential areas for business development, and collaborate with Business development team to pursue new leads.
What makes you a great fit
Experience.
You have several years of experience in service delivery and leading teams to achieve excellence. You have a proven track record of building successful client relationships in a B2B environment by delivering outstanding results in complex global projects. A background in project management and delivery is beneficial, especially within an agency or consultancy setting.
Digital savviness.
You understand the challenges large corporations face with digital transformation and have a profound understanding of the digital landscape. You love to dig into the details and complexity of our clients’ worlds and to collaborate hands-on with the teams. Experience with MarTech stacks (e.g. CMS, DAM systems, and PIM solutions, etc.) is advantageous.
Drive for impact.
You take full accountability and ownership of your role, consistently achieving KPIs and OKRs. You deliver excellent results with an action-oriented and quality-focused approach.
Communication.
You interact confidently in an international, dynamic surrounding and are experienced in presenting and communicating professionally to client teams and senior stakeholders. Fluent English skills both verbal and written required, German skills advantageous.
Inspiring a can-do attitude.
You love to get involved, you proactively approach opportunities and business challenges with a positive open mind. You inspire others to follow you.
Your Mindset.
You naturally align with our Values and Culture, which are centered around trust, dynamism, quality, collaboration, impact and professionalism.
What we offer
Work-Life Wellbeing.
At ctrl QS, we value your well-being and encourage our team members to maintain a healthy balance between work and personal. We understand that agency life can be highly dynamic and fast-paced, therefore we utilize a time-tracking tool to ensure you receive appropriate compensation through time off for any extra hours worked. Our company offers a flexible working environment, providing options for both full-time and part-time positions. Additionally, you’ll enjoy 28 days of vacation every year, ensuring you have the time to recharge and explore your passions outside of work.
Vibrant Office in Central Berlin and Home Office from Everywhere.
Located in the digital heart of central Berlin, our bright office space fosters professional and personal interactions. Our hybrid working setup allows you to work comfortably from home, and we ensure you have all the necessary tools and resources to thrive. Additionally, you’ll have the opportunity to enjoy up to 3 months of remote work per year, allowing you to work from any location in the world!
Continuous Learning and Career Growth.
We’re dedicated to providing a unique learning environment where you can pursue your career goals. We help you find your place at ctrl QS, with focus on your development goals. You’ll find fluid career paths with opportunities to specialize or grow laterally. Also, our internal Academy offers a wealth of learning opportunities.
Diverse and Supportive Team.
Join our team of 190 passionate, committed, and fun people from more than 40 nations. We celebrate diversity and welcome everyone to bring their unique perspectives, challenge conventions, and ignite creativity. Together, we form a multicultural and fun-loving team that thrives on collaboration.
People-First Culture.
At ctrl QS, we prioritize our people above all else. We strive to cultivate a healthy company culture where everyone feels safe and satisfied. Engage in regular team-building activities, fun sport and health initiatives, monthly team lunches, weekly company breakfasts, and regular team events are all part of the routine. And of course, our famous summer and Christmas parties are not to be missed!
