Technical Trainer (m/f/d)
Are you seeking an exciting challenge that's all about quality and impact? Join us at ctrl QS as a Technical Trainer, taking a leading role in shaping our clients’ digital transformation journey and empowering them through cutting-edge training solutions. Our clients are top global leaders of the luxury industry and orthopedic or medical technology - take a look at our website to see the prestigious clients we are proud to work with. Ready to champion value and drive success? If your answer is yes, we’d love to hear from you.
What you'll do
Conducting workshops and training sessions.
You optimize and lead training sessions focused on empowering our international clients to seamlessly adopt and leverage new digital technologies through innovative cutting-edge training solutions.
Training and enablement conception and design.
You conduct stakeholder analysis and requirements gathering to gain an in-depth understanding of clients’ pain points and needs in digital enablement. You develop training concepts and implement customized solutions that address client-specific challenges.
Training delivery in German and English.
You create and develop training materials, learning paths, and training solutions that take into account client requirements from a system-user perspective in both German and English.
Client Management and partnership building.
You build trusting and long-term partnerships with our clients and their partners to accompany them in their digital transformation journey. Using the power of the team, you ensure the highest quality objectives are met and deliver excellent service, always anticipating the next step and going beyond pure execution.
Quality assurance and reporting.
You keep training materials up to date, develop and implement methods for training evaluation and reports on training success. You dive into action with a hands-on approach, ensuring operational excellence and the planning and scheduling of regular training sessions for end users.
What makes you a great fit
You have 1 - 3 years of working experience in developing training materials and designing and delivering technical training programs in a digital and customer-centric environment.
You have a strong understanding of adult learning philosophy, digital training methods and change management. Ideally, you have experience working with tools including SharePoint, Jira, Confluence, Salesforce, and Figma. Experience in video content editing is advantageous.
You are fluent in English and German, as training needs to be delivered regularly in both languages.
You have excellent presentation and communication skills and can easily lead others through new ideas and concepts.
Drive for impact.
You genuinely enjoy helping others to solve their problems. Your working style is defined by close attention to detail and a keen eye for quality.
What we offer
At ctrl QS, we value your well-being and encourage our team members to maintain a healthy balance between work and personal. We understand that agency life can be highly dynamic and fast-paced, therefore we utilize a time-tracking tool to ensure you receive appropriate compensation through time off for any extra hours worked. Our company offers a flexible working environment, providing options for both full-time and part-time positions. Additionally, you'll enjoy 28 days of vacation every year, ensuring you have the time to recharge and explore your passions outside of work.
Vibrant Office in Central Berlin and Home Office from Everywhere.
Located in the digital heart of central Berlin, our bright office space fosters professional and personal interactions. Our hybrid working setup allows you to work comfortably from home, and we ensure you have all the necessary tools and resources to thrive. Additionally, you'll have the opportunity to enjoy up to 3 months of remote work per year, allowing you to work from any location in the world!
Continuous Learning and Career Growth.
We're dedicated to providing a unique learning environment where you can pursue your career goals. We help you find your place at ctrl QS, with focus on your development goals. You’ll find fluid career paths with opportunities to specialize or grow laterally. Also, our internal Academy offers a wealth of learning opportunities.
Diverse and Supportive Team.
Join our team of 170 passionate, committed, and fun people from more than 40 nations. We celebrate diversity and welcome everyone to bring their unique perspectives, challenge conventions, and ignite creativity. Together, we form a multicultural and fun-loving team that thrives on collaboration.
At ctrl QS, we prioritize our people above all else. We strive to cultivate a healthy company culture where everyone feels safe and satisfied. Engage in regular team-building activities, fun sport and health initiatives, monthly team lunches, weekly company breakfasts, and regular team events are all part of the routine. And of course, our famous summer and Christmas parties are not to be missed!