Platform Expert (Digital Platforms) (m/f/d)
Are you seeking an exciting challenge that's all about quality and impact? Join us at ctrl QS as a Platform Expert (Digital Operations), taking a leading role in shaping our clients' digital ecosystem within a cross-functional team. With your expertise you will boost our clients' MarTech stack's efficiency and impact in all markets. You'll be the bridge between Software Developers, Client Product Owners, and our internal team, focusing on clear communication and collaboration for the best outcome. Making sure every feature released makes a meaningful impact is a crucial part of your role. Your skills in understanding needs, managing relationships, and technical expertise will shine in our dynamic environment. Our clients are top global leaders of the luxury industry and orthopedic or medical technology - take a look at our website to see the prestigious clients we are proud to work with. Ready to champion value and drive success? If your answer is yes, we’d love to hear from you.
What you'll do
Set up, introduce and facilitate processes for efficient agile platform operations (e.g. release workflows). Review and challenge the product backlog and user stories towards client's business priorities, considering market needs.
Support client product owners in business and IT on feature roadmap planning, prioritization and dependency planning with focus on impactful platform operations.
Align with the software development partners on feature requirements, development status and integration. Derive tasks for internal operational team resulting from feature backlog and future releases (e.g. Testing and communication to stakeholders)
Facilitating operational teams.
You work in hands-on ways with our account teams to ensure operational excellence in product operations and enable our teams in smooth delivery workflows and successful delivery of our projects.
What makes you a great fit
You have a minimum of 3 years of experience in IT Operations, platform and project management. You possess a profound understanding of MarTech systems and their business implications. Ideally, you have worked in an international environment, handling rollouts to local markets - either in an agency or corporate environment.
Technical and digital affinity.
You have a value-driven approach to bring impact both in client-related and internal topics and have an affinity for technology to work with senior stakeholders in projects related to MarTech (e.g. CRMs/, DAM, PIM, CMS etc.)
Hands-on & Collaborative.
You enjoy solving problems at their core and making a visible difference for our clients. You're adept at collaborating with different units within the organization, thriving in the fast-paced and agile environment we operate in.
Communication and relationship-building.
You are a strong & structured communicator, a genuine people person who can develop strategic and collaborative relationships, lead client calls and address challenges proactively. Your English language skills are excellent, German is a plus.
You naturally align with our Values and Culture.
What we offer
At ctrl QS, we value your well-being and encourage our team members to maintain a healthy balance between work and personal. We understand that agency life can be highly dynamic and fast-paced, therefore we utilize a time-tracking tool to ensure you receive appropriate compensation through time off for any extra hours worked. Our company offers a flexible working environment, providing options for both full-time and part-time positions. Additionally, you’ll enjoy 28 days of vacation every year, ensuring you have the time to recharge and explore your passions outside of work.
Vibrant Office in Central Berlin and Home Office from Everywhere.
Located in the digital heart of central Berlin, our bright office space fosters professional and personal interactions. Our hybrid working setup allows you to work comfortably from home, and we ensure you have all the necessary tools and resources to thrive. Additionally, you’ll have the opportunity to enjoy up to 3 months of remote work per year, allowing you to work from any location in the world!
Continuous Learning and Career Growth.
We’re dedicated to providing a unique learning environment where you can pursue your career goals. We help you find your place at ctrl QS, with focus on your development goals. You’ll find fluid career paths with opportunities to specialize or grow laterally. Also, our internal Academy offers a wealth of learning opportunities.
Diverse and Supportive Team.
Join our team of 190 passionate, committed, and fun people from more than 40 nations. We celebrate diversity and welcome everyone to bring their unique perspectives, challenge conventions, and ignite creativity. Together, we form a multicultural and fun-loving team that thrives on collaboration.
At ctrl QS, we prioritize our people above all else. We strive to cultivate a healthy company culture where everyone feels safe and satisfied. Engage in regular team-building activities, fun sport and health initiatives, monthly team lunches, weekly company breakfasts, and regular team events are all part of the routine. And of course, our famous summer and Christmas parties are not to be missed!