Operational Excellence Manager (m/f/d)

As a partner for global brands rolling out and operating digital solutions across their organizations, we offer a broad range of specialized services from hands-on support to rollout- and change management. We achieve hands-on global implementation, successful adoption of digital solutions, acceleration of digital operations, and fast, flexible and immediate relief within multi-national corporate organizations. At ctrl QS we are at the forefront of corporate digital transformation. Located in the heart of Berlin, we work with some of the world’s top global brands in close and trustful relationships. Working with ctrl QS, you will experience a fast paced, service-oriented and dynamic environment, combining the highest professional and quality standards while being part of an agile, collaborative, and multicultural team of about 170 employees from over 40 nations. We are continuously learning and growing, offering careers in a wide variety of directions with the possibility to develop and take on new responsibilities quickly. Our success is based on sustainable and healthy growth and we put our team, values and client experience first.

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What you’ll do


  • You work closely with COO and various stakeholders from e.g. Talent Acquisition, Accounting department, etc. to improve business processes and routines in place by defining  and documenting requirements for process optimization
  • You standardize the processes across various streamlines by creating templates &documentation
  • You increase efficiency between departments by leading, coordinating and executing improvement initiatives
  • You handle  ad-hoc project admin tasks by controlling project bookings, preparing status reports& update and forecast updates
  • You advise &coach  business units in the context of operational excellence

What you can offer

  • You have completed Bachelor degree in Business Administration and ideally have 2-3 years working experience in the digital with strategic management/ consulting and/or agency background
  • You are independent &structured with good Microsoft Excel and PowerPoint skills and a great comprehension of figures and data visualization
  • You are excited to make an impact within a growing organization in a fast-paced international environment, by being proactive, engaged and a target-oriented communicator in both English and German
  • You are willing to thrive within a transparent and constructive feedback culture by applying critical thinking and solution-oriented mindset

Want to join us?

Apply here