Let us be your extended arm
Content Management & Localization
We offer...
High-quality and timely launches of all major Content Management Systems
(Sitecore, Adobe Experience Manager, Drupal, Salesforce Commerce Cloud, etc.)
Accurate implementation of complex setup configurations
Management of multilingual content & translation processes
Consistent updating and maintaining of site
Content authoring & publication
Migration
Content & layout optimization
Rollout Management
We offer...
Help with achieving time, budget and strategic goals necessary for your project
Optimization of rollout project planning & setup
Global rollout steering or support with specific tasks
Rollout implementation & execution
Operational & Technical Support
We offer...
Specialists who understand the technical and operational complexity of corporate digital solutions on a global level.
1st level country support
Ticket & asset management
Localization & user testing
Global tool administration
Quality assurance as “brand police”
Country Coordination & Engagement
We offer…
Guidance through activation & execution of global digital solutions
Management of global approval decisions for local activities
Local insight management & best practice sharing
Communication plans
Management of Feature Requests Management
Integration of collaboration tools & processes
Success Management & Stakeholder Training
We offer…
Insight on increasing system acceptance and boosting commitment to follow global processes
Use-case-oriented video tutorials
Customized online and recorded trainings (CMS, DAM, Google Analytics, Jira, etc)
Online user guides
Stakeholder-specific communication plans
Definition & Setup of Operating Modes
We offer…
The framework to managing your digital operations
Conceptualization of streamlined processes
Services operating model definition
Usage of globally provided tools & insight into tool selection
Processing of health checks and optimization
Governance definition
Implementation of planning & support
Ongoing update, optimization and maintenance of documentation, communication & engagement
