Jobs

Our dedicated and international team in Berlin is looking for talented and passionate people with strong digital affinity.

Director Operations (m/f) Digital Marketing Agency

ctrl QS ist eine Agentur die sich seit ihrer Gründung 2009 im Bereich Digitalmarketing fest am Markt etabliert hat hat. Mit einem knapp 60-köpfigen Team aus über 20 Nationen unterstützen wir globale Marken bei der weltweiten operativen Umsetzung ihrer digitalen Strategien. Unser Leistungsportfolio umfasst vor allem das Rollout Management von internationalen Digitalmarketing- und eCommerce-Projekten sowie Maintenance und Content Management wodurch wir unsere Kunden im laufenden digitalen Geschäft entlasten. Zu unseren Kunden zählen Konzerne aus den Konsumgüter- und Luxusindustrien wie z.B. NIVEA, Montblanc, IWC Schaffhausen, La Prairie.

Zur Verstärkung unseres Führungsteams suchen wir einen Director Operations (m/w), der neben der Geschäftsführerin und Inhaberin der Agentur sowie dem Director Business Development als integraler Bestandteil des Managementteams die Erfolgsgeschichte von ctrl QS aktiv mitgestalten wird.

Du bringst Deine Expertise in der operativen Steuerung und Deine Erfahrung im Projektmanagement ein und steuerst unsere Account-Teams bei der Durchführung großer digitaler Projekte in einem technisch und prozessual höchst komplexen Umfeld.
Als erfahrene und kooperative Führungspersönlichkeit, arbeitest Du Dich schnell in neue Themengebiete ein und leistest einen wesentlichen Beitrag zum erfolgreichen Management der globalen digitalen Aktivitäten von renommierten Marktführern.

Deine Begeisterung zum Thema Servicequalität steckt alle um Dich herum an und es bereitet Dir große Freude, unser Team diesbezüglich zu coachen. Durch Dein effizientes Prozessmanagement stellst Du ein reibungsloses, gut koordiniertes und produktives Tagesgeschäft sicher. Du richtest Prozesse auf die ctrl QS Unternehmensziele aus und verlierst dabei unseren äußerst hohen Qualitätsanspruch niemals aus den Augen.

Der zukünftige Verantwortungsbereich umfasst konkret

  • Gesamtverantwortung für den Bereich Operations und die Erreichung operativer Ziele, insbesondere:
    • Steuerung aller Kunden-Deliverables (inkl. Review und Abnahme kritischer Deliverables) über alle Accounts
    • Fachliche Führung inkl. Coaching der Account-Teams
    • Aktives operatives Mitarbeiten und Anleiten der Teams bei strategisch wichtigen Themen oder Fällen, z.B. Neukunden, Kick-offs von neuen Projekten, Prozessgestaltung, Beratungsprojekte
    • Sicherstellung der hohen Qualitäts-und Service-Standards über alle Accounts
    • Definition, Kontrolle und Optimierung aller notwendigen KPI’s, inkl. laufendem Reporting
  • Verantwortung für interne Prozesse, Standards und Knowledgemanagement
  • Entwicklung, Definition und Umsetzung der Agentur-Ziele
  • Inhaltliche, strategische Beratung der bestehenden Kunden sowie Mitarbeit bei Pitches
Kompetenzprofil

  • Digitaler Experte mit Führungserfahrung multikultureller Teams
  • Umfassende Projektmanagementerfahrung mit großen, sehr detaillierten Auftragsvolumina im internationalen Kontext
  • Technische Affinität und hohes Verständnis für heterogene, komplexe Prozesse und Systemwelten (speziell CMS, Webshop-Systeme, Ticketingsysteme)
  • Langjährige Erfahrung im Umgang mit verschiedenen Stakeholdern auf unterschiedlichen Hierarchieebenen und Kulturen größerer Konzerne auf internationaler Ebene sowie entsprechendes Entwickeln und Umsetzen taktischer Maßnahmen
  • Hohes Verantwortungsgefühl für alle Unternehmensbelange und Interesse an einer aktiven Mitgestaltung der Unternehmensentwicklung
  • Hohes Qualitätsbewusstsein, sehr detailorientierte Beobachtungsgabe, präventiver und nachhaltiger Arbeitsstil und entsprechender Anspruch an die eigene Arbeit und die des Teams
  • Strategisches Denkvermögen, gleichzeitig eine hohe „hands on“ Mentalität
  • Verhandlungssicheres Englisch, Deutsch bestmöglich Muttersprache
Angebot

  • Aktive Mitgestaltungsmöglichkeit der zukünftigen Unternehmensentwicklung
  • Internationales Arbeiten mit State-of-the-Art digitalen Lösungen für führende Marken
  • Open-Door-Policy, schnelle Entscheidungsprozesse, hoch professionelles und dynamisches Umfeld
  • Großartiges, internationales Team aus 23 Nationen
  • Work-Life-Balance
  • Regelmäßige Events wie wöchentliches gemeinsames Frühstück, Kicker Matches und Yoga Unterricht
  • Schönes Büro mitten in Berlin, nahe Checkpoint Charlie

Wenn diese Beschreibung auf Dich zutrifft und Du in Deinem Job Dinge aktiv vorantreiben und verbessern möchtest, dann bist Du bei uns genau richtig!
Wir freuen wir uns auf Deine aussagekräftigen Bewerbungsunterlagen mit frühestem Eintrittstermin via jobs@ctrl-qs.com.


Bei Rückfragen kannst Du uns gerne direkt kontaktieren:
Maren Nemesi (Human Relations) unter der Telefonnummer: +49 (0)30 44032520.

Wir freuen uns auf Deine Bewerbung. Diskretion ist selbstverständlich!

Account Project Manager (m/f) Digital Marketing Agency

ctrl QS supports global brands in implementing their international digital strategies. Our services cover both rollout management for digital marketing and ecommerce projects as well as ongoing web support to facilitate running business. Our clients are renowned brands from the fast moving consumer goods and luxury industries.

Our team is continuously growing and we are looking for you to support us as Project Manager in the digital marketing environment:

The tasks that await you:

  • Managing all strategic, operational and personnel matters of your projects
  • Actively driving the long-lasting client relationship through frequent contact with our clients and coordinating project participants such as our clients´ subsidiaries and creative or technical agencies
  • Consulting our client in all project related matters and undertaking operational tasks (e.g. content management, quality management, testing)
  • Taking on full budget responsibility
  • Managing your team and planning of short, medium and long-term resources
  • Analyzing workflows and proactively suggesting process-improvements
Skills you can offer:

  • Significant work experience in project management, preferably in the digital marketing and/ or communications environment
  • Digital and technical affinity and a real passion for digital developments
  • Ability to manage own workload, delegate in time while giving clear direction and priorities to team members; you are eager to proactively drive change and work independently
  • Strong sense of ownership and responsibility; you are able to effectively multi-task and prioritize under high pressure and in a performance driven environment
  • Strong service mentality balanced with a good sense of entrepreneurship
  • Excellent communications and interpersonal skills; you enjoy communicating and interacting in an international environment
  • Fluent English and German skills both orally and written
  • Experience in using content management and web analytics systems is advantageous
What we offer at ctrl QS:

  • Initiative: The opportunity to bring your own ideas into complex, international digital projects of internationally renowned consumer and luxury brands
  • Client relationship: We enjoy long-lasting client relationships; acting as their extended arm, you will liaise daily with people from all over the world
  • Responsibility: You are fully responsible for your projects and have decision-making power for your account
  • Leadership: You lead an international team
  • Development: The opportunity to develop with ctrl QS and to become part of our success story thanks to our open door policy and flat hierarchies. Our solid company growth allows you to grow with us
  • Internationality: An international work environment with colleagues from over 17 different countries
  • Professionalism: We operate in a highly professional, client facing environment and our team is dedicated to sustaining a competent and efficient working style
  • Engaging work environment: Our team enjoys weekly team breakfasts, meditative yoga-classes and challenging table soccer matches

Are you interested? Please send your application (cover letter, CV and earliest possible start date) to jobs@ctrl-qs.com. We look forward to hearing from you.

International Support Specialist (m/f) Digital Marketing Agency

ctrl QS supports global brands in implementing their international digital strategies. Our services cover both rollout management for digital marketing and ecommerce projects as well as ongoing web support to facilitate running business. Our clients are renowned brands from the fast moving consumer goods and luxury industries.

Our team is continuously growing and we are looking for you to support us as International Support Specialist in the digital marketing environment:

The tasks that await you

  • Managing incoming requests from our clients and their global affiliates through e.g. email, Skype or via the phone
  • Providing our clients and their affiliates with support on tool usage (e.g. content management systems, eCRM tools, tracking tools) and ensuring that processes and guidelines are met
  • Representing the interests from our clients’ headquarters in local markets while equally ensuring to understand and transmit local needs
  • Building a professional and positive client relationship with both global and local teams
  • Ensuring quality objectives are met and delivering excellent service by providing solutions to requests in a proactive, helpful and professional manner
  • Assisting our clients worldwide with the localization and execution of digital marketing projects and ongoing maintenance tasks, taking over all operational elements of rollout projects
  • Coordinating of tasks with clients and partner agencies (e.g. technical or creative agencies)
  • Consulting on and optimizing of internal and external workflows and processes
Skills you can offer

  • Experience in the digital work environment, preferably digital marketing and social media knowledge as well as experience in working with content management systems
  • Very strong service mentality: you thrive in a service-oriented working environment
  • Problem-solving capabilities and hands-on mentality
  • Excellent communication and interpersonal skills: you interact confidently in an international and intercultural dynamic surrounding
  • Structured, efficient and independent way of working and ability to prioritize your tasks
  • Very detail oriented and accurate working style
  • Fluent English skills both orally and written, German skills advantageous
What we offer at ctrl QS

  • Initiative: The opportunity to bring your own ideas into complex, international digital projects of renowned consumer and luxury brands
  • Client relationship: We act as our clients’ extended arm and liaise daily with people from all over the world
  • Development: The opportunity to develop with ctrl QS and proactively shape our success story thanks to our open door policy and flat hierarchies. Our solid company growth allows you to grow with us
  • Professionalism: We operate in a highly professional, client facing environment and our team is dedicated to sustaining a competent and efficient working style
  • Internationality: An international work environment with colleagues from 17 different countries
  • Engaging work environment: Our team enjoys weekly team breakfasts, meditative yoga-classes and challenging table soccer matches

Are you interested? Please send your application (cover letter, CV and earliest possible start date) to: jobs@ctrl-qs.com. We look forward to hearing from you.

Content Manager (m/f) Digital Marketing Agency

ctrl QS supports global brands in implementing their international digital strategies. Our services cover both rollout management for digital marketing and ecommerce projects as well as ongoing web support to facilitate running business. Our clients are renowned brands from the fast moving consumer goods and luxury industries.

Our team is continuously growing and we are looking for you to support us as Content Manager in the digital marketing environment:

The tasks that await you

  • Managing, migrating and maintaining online content for our clients and their global affiliates using complex, state-of-the-art content management systems and other digital tools (e.g. asset management and eCRM tools)
  • Setting-up localized versions of brand and ecommerce websites and integrating applications using pre-designed interfaces
  • Frontend and backend testing of digital systems, tools, contents, applications and functionalities including precise quality assurance
  • Executing international content management projects and instructing of temporary support staff if applicable
  • Taking over project-based client communication and coordination with involved partner agencies (e.g. technical or creative agencies)
  • Providing our clients with support on tool usage and ensuring processes and style guides are adhered to
  • Consulting on and optimizing of content management workflows and processes
Skills you can offer

  • Experience in the digital work environment and in working with content management systems
  • Digital and technical affinity: sound knowledge of state-of-the-art digital systems and good technical understanding
  • Structured, efficient and independent way of working and ability to prioritize your tasks
  • Very detail oriented and accurate working style
  • Ability to multi-task and prioritize under high pressure
  • Strong service and hands-on mentality: you enjoy working in a service-oriented work environment
  • Fluent English skills both orally and written, German skills advantageous
  • Excellent communication and interpersonal skills: you interact confidently in an international and intercultural dynamic surrounding
What we offer at ctrl QS

  • Initiative: The opportunity to bring your own ideas into complex, international digital projects of renowned consumer and luxury brands
  • Client relationship: We act as our clients’ extended arm and liaise daily with people from all over the world
  • Development: The opportunity to develop with ctrl QS and proactively shape our success story thanks to our open door policy and flat hierarchies. Our solid company growth allows you to grow with us
  • Professionalism: We operate in a highly professional, client facing environment and our team is dedicated to sustaining a competent and efficient working style
  • Internationality: An international work environment with colleagues from 17 different countries
  • Engaging work environment: Our team enjoys weekly team breakfasts, meditative yoga-classes and challenging table soccer matches

Are you interested? Please send your application (cover letter, CV and earliest possible start date) to: jobs@ctrl-qs.com. We look forward to hearing from you.

Working Student (20h/week) / Intern (fulltime) (m/f) Digital Marketing Agency

A challenge as a working student/ intern in Berlin sounds exactly like what you are looking for?

ctrl QS supports global brands in implementing their international digital strategies. Our services cover both rollout management for digital marketing and ecommerce projects as well as ongoing web support to facilitate running business. Our clients are renowned brands from the fast moving consumer goods and luxury industries.

Our team is continuously growing and we are looking for you to support us as Working Student in the digital marketing environment:

The tasks that await you

  • Managing, migrating and maintaining online content for our clients using complex, state-of-the-art content management systems and other digital tools (e.g. asset management and eCRM tools)
  • Setting-up localized versions of brand and ecommerce websites for desktop and mobile and integrating newly developed applications
  • Frontend and backend testing of digital systems, tools, contents, applications and functionalities including precise quality assurance
  • Executing digital projects in close collaboration with a project manager, taking over all operational elements of a rollout project
  • Providing support on tool usage and ensuring processes and style guides are adhered to
Skills you can offer

  • Fluent English skills both orally and written, German skills advantageous
  • Digital and technical affinity: you have a passion for state-of-the-art digital systems and a good technical understanding
  • Professional work experience, preferably in working with CMS systems and in the digital marketing environment
  • Very detail oriented and accurate working style
  • Structured, efficient and independent way of working
  • Excellent communication and interpersonal skills
What we offer at ctrl QS

  • Exposure: The opportunity to partake in international digital projects of renowned consumer and luxury brands
  • Development: The opportunity to develop with ctrl QS and proactively shape our success story thanks to our open door policy and flat hierarchies. Our solid company growth allows you to grow with us
  • Professionalism: We operate in a highly professional, client facing environment and our team is dedicated to sustaining a competent and efficient working style
  • Internationality: An international work environment with colleagues from 17 different countries
  • Engaging work environment: Our team enjoys weekly team breakfasts, meditative yoga-classes and challenging table soccer matches

Are you interested? Please send your application (cover letter, CV and earliest possible start date) to: jobs@ctrl-qs.com. We look forward to hearing from you.

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Rollout Management for Digital Projects
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